Privacy Policy for HighRidge Church
Introduction
HighRidge Church (“HRC”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how HRC collects, uses, discloses, and safeguards your information when you interact with our website, mobile applications, and online platforms, or attend events and services. HRC adheres to all applicable federal, state, and local privacy laws, including the California Consumer Privacy Act (CCPA), the Texas Privacy Protection Act (TPPA), and regulations related to 10-Digit Long Code (10DLC) messaging, ensuring compliance with telecommunications industry requirements.
Information HRC Collects
HRC may collect the following types of information:
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- Personal Information: This includes your name, contact information (address, email, phone number), date of birth, and any other information you voluntarily provide when registering for events, donating, volunteering, or communicating with HRC.
- Non-Personal Information: HRC may collect technical data, such as your IP address, device type, browser information, and usage patterns through cookies and similar technologies. This helps us analyze trends, administer our website, and improve your user experience.
How HRC Uses Your Information
We use your information for the following purposes:
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- Ministry Purposes: To provide and improve our religious services, events, programs, and activities.
- Communications: To send you updates, newsletters, event invitations, and other relevant information, including via SMS, with your consent.
- Donation Processing: To process and acknowledge your donations, issue receipts, and maintain accurate records.
- Personalization: To tailor content and resources based on your preferences and interests.
- Research & Analysis: To analyze aggregated data to improve our services and make informed decisions.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
SMS Communications and Consent
HRC may send you SMS messages related to ministry updates, events, and other church communications. By providing your phone number, you consent to receive such messages as part of our 10DLC program. HRC adheres to all 10DLC guidelines for SMS communications, including ensuring that:
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- You will only receive messages if you have provided express consent.
- You can opt-out of SMS messages at any time by replying “STOP” to any message received from HRC, which will be processed immediately.
- Message frequency may vary, and standard message and data rates may apply based on your mobile carrier’s terms.
How HRC Shares Your Information
HRC may share your information with:
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- Church Staff and Volunteers: Authorized individuals within our church who need access to perform their duties.
- Trusted Third-Party Service Providers: HRC does not sell or share any of your data to third-party service providers without your consent.
- Legal Authorities: When required by law or to protect our rights and safety.
Security of Your Information
HRC implements reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and HRC cannot guarantee absolute security.
Your Rights and Choices
You have the following rights regarding your personal information:
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- Access and Correction: You can request access to and correction of your personal information.
- Opt-Out: You can opt-out of receiving marketing communications from HRC, including opting out of SMS communications.
- Deletion: You can request the deletion of your personal information, subject to certain legal restrictions.
- Do Not Sell or Share: We do not sell or share your personal information with any third-party service providers without your consent.
Children’s Privacy
HRC does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected information from a child, we will promptly delete it.
Changes to this Privacy Policy
HRC may update this Privacy Policy from time to time. HRC will notify you of any material changes by posting the updated policy on our website.
Contact Us
If you have any questions or concerns about our Privacy Policy or practices, please contact us at:
HighRidge Church
1000 Cinema Dr. Hudson Oaks TX, 76087
817-249-5200
[email protected]
Terms and Conditions for 10DLC Messaging Services
Effective Date: 11-25-2024
Welcome to Highridge Church’s Messaging Services. By opting into our text messaging services through a 10-digit long code (10DLC), you agree to the following Terms and Conditions. Please read them carefully before subscribing to our service.
1. Service Overview
Our text messaging service enables you to receive updates, reminders, event notifications, and other important communications from Highridge Church. Messages are sent via a 10-digit long code (10DLC) in compliance with industry standards.
2. Consent to Receive Messages
By providing your phone number, you agree to receive SMS and MMS messages from Highridge Church. Message frequency may vary based on your interactions with us.
– Opt-In: By subscribing, you provide explicit consent to receive messages.
– Opt-Out: You can opt out at any time by replying “STOP” to any message. Once you opt out, you will no longer receive text messages from us unless you opt in again.
3. Message and Data Rates
Standard messaging and data rates may apply based on your wireless carrier and plan. Please check with your carrier for details.
4. Compliance and Privacy
We are committed to protecting your privacy and complying with applicable laws, including:
– The Telephone Consumer Protection Act (TCPA)
– CTIA Messaging Principles and Best Practices
– Other federal, state, and local regulations
We will never sell or share your personal information without your consent. For more details, review our Privacy Policy.
5. Prohibited Content
We do not send or allow the following types of content through our messaging service:
– Spam or unsolicited promotions
– Fraudulent, misleading, or harmful content
– Content that promotes illegal activities, hate speech, or violence
6. Your Responsibilities
You agree to:
– Provide accurate contact information
– Use our messaging service in compliance with these Terms and Conditions
You may not use our messaging service to send fraudulent or unlawful requests or to attempt to exploit the system.
7. Service Limitations
While we strive to provide consistent communication, delivery of messages may be impacted by factors outside our control, including carrier filtering, network issues, or other technical disruptions.
8. Liability Disclaimer
Highridge Church is not responsible for:
– Message delays, failures, or misdeliveries
– Losses or damages arising from your use of our messaging service
Use of the service is at your own risk.
9. Updates to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time. Updates will be posted on this page, and continued use of the service constitutes acceptance of the updated terms.
10. Contact Information
For questions, concerns, or assistance with our text messaging service, please contact us:
Highridge Church
Address: 1000 Cinema Dr. Hudson Oaks, TX 76087
Email: [email protected]
Phone: 817-249-5200
Website: www.highridgechurch.com
By subscribing to our messaging service, you acknowledge that you have read, understood, and agree to these Terms and Conditions. Thank you for staying connected with Highridge Church!